Refund and Returns Policy

  • IPTV Albania. IPTV Albania, we will ensure that satisfaction by your service. Read the Refund or Refund Policy below for additional information.1. Money-Back GuaranteeWe provide an seven-day money-back promise to new customers who aren’t pleased with the services. For a customer to qualify for a reimbursement you must ensure that the product does not be used for a long period of time (less then 10 hours watching). To request a refund, please contact support@iptvalbania.org within 7 days of purchase.
    • Refunds are processed within 7 working days.
    2. CancellationsYou can cancel your subscription anytime. The cancellation takes effect right away however, you’ll retain use of the services during duration of your current cycle of billing. It is important to note that there will be no refunds for partial usage will be given for service hours not used.3. Device Returns (If Applicable)If we supply physical products, such as IPTV sets-top boxes or set-top box, we will accept return requests in the first fourteen days from delivery, provided the product is in the original packaging and in its original packaging. The cost of return shipping is the sole responsibility of the purchaser.4. Damaged or Faulty DevicesIf you are receiving an item that is damaged or not working Please contact us within seven days after receiving the device. We’ll arrange an exchange or an entire reimbursement. You must provide photographic proof of the defect or issue.5. Non-Refundable Charges
    • The cost of activation or any costs incurred by third parties.
    • Charges for the services used (after the first 7 days of service).
    • Costs incurred as a result of infractions to our Conditions of Service.
    6. How to Request a RefundTo request a refund, please email us at support@iptvalbania.org with the following details:
    • Your account information (name, email, username).
    • The main reason behind the request for refund.
    • The receipt or proof of payment.
    We’ll process your request to refund you in a timely manner.7. Customer SupportIf you have concerns about our refund policy, or require assistance, feel free to reach us at:IPTV Albania Support Team
    Email: support@iptvalbania.org
Scroll to Top